OverviewScreen Shot 2017-03-14 at 5.43.54 PM.png
Rusk NYU has 14 rehabilitation physicians and serves as the administrative offices for the department.

Background
The Physician group at Rusk NYU did not have any means to
measure and report on the out patient experience. This location services patients with neurological, cardio-
pulmonary conditions,
and musculoskeletal injuries.

Goals
Rusk NYU partnered with NarrativeDx to achieve the following goals:

  • Measure patient satisfaction & report on areas for improvement
  • Create benchmarks across the physicians cohort
  • Streamline practice management and social media monitoring

Screen Shot 2017-03-14 at 5.06.30 PM.png