White Paper: NYU Rusk Rehabilitation
NYU Rusk has 14 rehabilitation physicians and serves as the administrative offices for the department.
The Physician group at NYU Rusk did not have any means to measure and report on the out-patient experience. This location serves patients with neurological, cardiopulmonary conditions, and musculoskeletal injuries.
NYU Rusk partnered with NarrativeDx to achieve the following goals:
- Measure patient satisfaction & report on areas for improvement
- Create benchmarks across the physicians cohort
- Streamline practice management and social media monitoring